5 Whys (Part 2)

• An effective problem-solving tool because of its ease of use.
• An effective problem-solving tool because it is easy to teach.
• An effective problem-solving tool because it is actually used by team members.
• An over-rated problem-solving tool because it is not repeatable.
• An over-rated problem-solving tool because it overly simplifies problems.
• An over-rated tool because it is easy to introduce bias.
• Most effective when combined with other problem-solving tools.
• Used less than it should be.
• Used more than it should be.

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