Blamestorming Finger Pointing

Blamestorming

In good Lean operations, blame is never the goal of problem-solving efforts. It is sometimes a byproduct, as, on occasion, the facts lead you to a specific person. But even then, in most cases, their shortcomings are the result of either a poor process or poor training. True people problems Read more…

Equation to determine the Average

Average

“Average” is the layperson’s way of saying arithmetic mean. It is one of the measures of central tendency and is determined by taking the sum of all the data points in the set divided by the number of data points in the set. Average is a measure of central tendency Read more…