POLL QUESTION: Which of the following most accurately describes Toyota’s current role in the Lean community?
I am a big fan of all that Toyota has done for the Lean community. Their contributions have been incalculable, and their willingness to share information is legendary…
Notes from Jeff: I’d like to thank my guest author, Tony Ferraro for his contribution to the Gotta Go Lean Blog.
Lean manufacturing is something many companies strive for but only some attain. Many businesses implement different strategies in order to make processes faster, cheaper, and more efficient. Let’s face it, in this day and age we are either meeting or exceeding the ever-changing customer expectations, or we are simply treading water just trying to stay afloat. The art of continuous improvement has a lot to do with how successful a business is…
While continuous improvement is a great and wonderful thing, it has one glaring weakness. You have to be right when you define what improvement actually is. If you missed the mark, you’ll just get more effective at doing the wrong thing.
One trick that you can use to make sure that your definition of improvement is correct is to look at yourself through the eyes of your competitor. Imagine that you are a marketing manager for the business you most frequently go head-to-head against. What weaknesses would you try to exploit? Which of your own strengths would you try to emphasize? What are your advantages from the customer perspective?
POLL QUESTION: Who has contributed the most to modern Lean?
Modern Lean is the result of a community effort. Many people have contributed their knowledge over the years to form the current collective wisdom that we all share.
Let me start out by saying that, contrary to the title, I am not really advocating changing the name of the PDCA cycle to “Predict-Do-Check-Act”. What I am really pushing for is that part of the planning cycle includes a prediction of what will happen when you make a change. Read more…
I had a glimmer of hope for common sense in the government this week. It turns out that a bill to get the FAA operating at pre-sequester levels had a typo in it. Apparently it was missing an ‘s’ to make ‘accounts’ plural, which would have limited funding. While this bill was needed in the first place due to an inability to effectively solve problems, it was a welcomed surprise that common sense dictated in this case. The actions the bill called for were taken before the bill had to weave its way back through the approval process.
It is a simple word. Just two little letters. Yet, it can be very challenging to say.
Why? Because we’ve trained each other to believe that saying ‘No’ is wrong. Say it to a peer, and you are not a team player. Say it to a boss and you are not willing to go the extra mile. Say it to your subordinate, and you might be thought of by any number of less than flattering names.
I just finished recording a new DVD: Managing with Metrics. It still needs to be processed and edited, but it is a step closer. It should be done this weekend or early next week. This isn’t just a product announcement, though. The notable part is that the development process reinforced my belief that learning and improvement never ends. This is my 19th DVD, and every time I go through the process, I find new ways to improve it. Even with all my experience developing processes, I still find new ways to make things better. Just goes to show …
POLL QUESTION: What Are the Most Important Lean Leadership Traits?
Leadership makes or breaks a Lean effort. Much of the gain comes from frontline effort, but that only happens when leaders set the right conditions for success.
This week’s question focuses on Lean leadership. We’d like to know what you see as the most important leadership traits for individuals guiding a team in a continuous improvement environment. This list comes from our 11 “C’s” of Lean Leadership.
We just posted a new video on our YouTube channel. It comes from our Data Collection Recorded Webinar. Data collection is a core part of any problem solving effort. Choosing the right types of data to collect goes a long way towards getting this step correct. This short video takes Read more…
As budget constraints and sequestration put the squeeze on fire departments, there is a substantial risk that response times will creep up. In many cases, that can lead to more serious injuries, complications, or even death.
So how do you go about getting the response time down when there are some very real constraints? Well, in Israel, a group called United Hatzalah (meaning ‘rescue’ in Hebrew) cut the time for a first responder to arrive on scene from 12-15 minutes down to about 3. That’s a 75-80% reduction.