Brand

This may seem obvious, but a brand is the identifier that lets customers know the company producing the product or service they are buying. It distinguishes between the products of different businesses. In many cases, brands are trademarked. To prevent confusion with consumers, other companies are not allowed to use Read more…

Bells and Whistles

“Bells and Whistles” are the extras on a product…or on a process. On a product, bells and whistles are the features that enhance the product, but don’t significantly change the function. Years ago, power windows were part of the bells and whistles packages that carmakers used to distinguish cars from Read more…

Best Practices

The term ‘best practice’ is commonly used to describe a standout process that is the best known way to do something. ‘Best practice’ is really a misnomer. There is no such thing as a ‘best’ practice—only a ‘best known practice’. The term itself goes contrary to the whole premise of Read more…

Boredom

Boredom, not surprisingly, is simply tedium or a lack of excitement in your job. Boredom (or lack thereof) plays a big role in job satisfaction. Nobody wants to go to work and face eight or ten dull, monotonous hours every day. What a lot of people fail to recognize is Read more…

Backsliding

Backsliding it the act of reverting to a pre-improvement process. If you were to plot improvement over time on a run chart, backsliding would give the curve a saw-tooth look to it. A gain followed by a drop, followed by a gain and another drop. Backsliding is reduced by standardization Read more…

Buffer Time

Buffer time, in project management, is the extra time added into a time estimate to keep a project on track. The purpose of this leeway in planning is risk management. It allows project managers to be able to account for unforeseen situations without having to change the coordination of a Read more…

Batches

Batches are groups of products that go through a process together. Batches work against the Lean principle of flow, because the first parts that are produced have to wait until the rest of the parts are completed before they can all move to the downstream process. Batches tend to drive Read more…

Bar Charts

Bar charts are generally used to differentiate between the values of a parameter for buckets of data. The length of the bar shows the relative value of that data point. That just means that the bars represent a group, such as types of fruit in these examples, and the longer Read more…