You don’t get the impression that the teams that support you are interested in getting better.

When Lean starts in an organization, it is normally emphasized in production areas, typically the shop floor and then customer-facing administrative areas. As those areas improve, the form and level of help they receive from the supporting functions can lag. The Lean organizations can feel trapped. Unlike the relationship with Read more…

Seven Wastes of Lean Leadership and Taiichi Ohno’s Seven Wastes

Discussions about continuous improvement frequently mention the term ‘waste’ which is anything that doesn’t add value. But how often are the seven wastes in Lean discussed with respect to managing teams? Leadership, like operations or any other process, uses resources. Doesn’t it make sense to figure out ways to lead Read more…