Improvement, by definition, requires altering behaviors. And since most people show a reluctance to change, it follows that improvement efforts can be an uphill battle. Let’s start by addressing 8 of the major reasons why people resist change. Fear. By far the biggest reason for resistance to change, fear creates Read more…
The refrain “Go to Gemba” simply means to go to the place where the work is being done for answers to process questions. Far too often, kaizen teams will discuss a process while sitting in a conference room. Instead, they should “go to gemba” and be where the action is. Read more…
Lean tools are relatively simple to implement. Setting up a management system is significantly more complicated, but it is still not the most challenging part of creating a robust continuous improvement culture. That title goes to understanding how improvement and change affects people. Lean psychology is hands-down the hardest aspect Read more…
An algorithm is simply a set of instructions for solving a specific problem. It is commonly associated with math or computers but applies to all problems. A troubleshooting guide is a form of algorithm, as is a recipe. Algorithms make life easier by standardizing the method to solve a problem, Read more…
Action plans are, in effect, roadmaps to achieve goals. They should contain a description of the improvement goal, names of people on the team, steps to be taken, names assigned to the steps, and due dates for steps. Some action plans are simple in their layout. Others add in additional Read more…
Using an “action date” is a proactive approach to managing your workload. Whenever a task is unfinished, there is a next step. Frequently, that step is passively managed. Usually this means waiting for something to happen to allow work to continue. It could be waiting for a part to arrive, Read more…
A company has to know whether what they are doing makes money, right? The people who know how to figure this out are the accountants. In the US, accounting is done according to Generally Accepted Accounting Principles (GAAP). This provides a standard method of accounting so that when one company Read more…
Over the years, I have worked with some premiere Japanese Lean consultants. Here are some of the many lessons I learned from them… Watch before asking. Observe a process before asking any questions about it. You’ll prevent biasing what you see. Listen. Listen to the noise around you-you’ll be surprised Read more…
The ‘3 reals’ ties closely to the concept of gemba. The premise behind the ‘3 reals’ is simply that you can’t learn about something unless you go to the point of impact and look at what is actually happening. The 3 Reals Go to the real place… To observe the Read more…
Henry Ford (July 30, 1863 – April 7, 1947) is the founder of Ford Motor Company and the man most widely known as the inventor of the moving assembly line. While the first is true, the second common belief is a bit inaccurate. Ford actually popularized the moving assembly line; Read more…
The Lean community learns a lot from each other. Two forward thinkers that I follow pretty regularly are Mark Graban of LeanBlog.org and Ron Pereira of LSSAcademy.com. A little while ago, Mark posted an article on Lean certifications, and mentioned that he was biased against them. Ron has the opposite Read more…
“Six Sigma®” is one of two most common continuous improvement methods. Lean is the other. The term Six Sigma comes from the Greek letter ‘σ’ (sigma) that is used as the symbol for standard deviation. Six Sigma refers to how many standard deviations of the measured output of a process Read more…