Policy deployment is the process of turning a strategic vision into an actionable task that frontline leaders and employees can commit to. Even with a great strategy and a highly effective team that is capable of making substantial improvements, a company can fall short of its goals. Why? The two Read more…
Policy Deployment is the (usually) annual process of reviewing the strategic goals of an organization and aligning the company’s resources towards meeting those goals. Hoshin Kanri is the Japanese term that means roughly the same. The literal translation, like many foreign words, is open to interpretation, but many versions seem Read more…
There are two basic types of people. Those who are worried about trying an idea that won’t work, and those that are worried about not trying an idea that might work. The first type can go a whole career with some degree of success. Every time I play golf, I Read more…
We had a last-minute change of plans in my family, so I ended up staying home rather than traveling over the holiday weekend. In this case, my loss was your gain as I spent a lot of time updating the information relating to 5S in The Continuous Improvement Companion. I Read more…
Quite often, whether on the shop floor or in the office, a process grinds to a halt when frontline employees have to go seek manager approval for something. Whether it is for spending that exceeds a prescribed threshold, when two employees want to swap work stations to stay fresh, or Read more…
There are many reasons that Lean can fail to take hold in an organization. One complaint that I hear commonly is about the short term financial pressure on publicly traded companies. Lean requires a long term investment in people and processes. When a company is first trying to weave a Read more…
QCD is the acronym for the broad categorization of metrics and KPIs in continuous improvement. The acronym QCD stands for: Quality: In most cases, this view of quality is “conformance to specification”, rather than grade. Cost: Cost, obviously, has a prominent role due to its close tie to profitability. Delivery: Read more…
Stakeholders are the people that are vested in the outcome of something. They are not necessarily people who actually do the process, but they do have some skin in the game. Stakeholders that are indirectly affected by a process frequently have a negative effect from the change. In many cases, Read more…
I was surfing around the Kindle store the other day, and found a free download that looked interesting. It is no longer free, though. Sorry. The title might put some people off: Your Brain and Business: The Neuroscience of Great Leaders. To be honest, I have only skimmed over it Read more…
Sometimes taking the scenic route is fun. But not when your livelihood and financial future are at stake. People feel much more comfortable when they know that their bosses have a plan, and employees know what that plan is.
I recently responded to a question about 5S on a forum. The gist was that the person wanted to know how long to expect 5S to take. Both myself and another responder quickly mentioned that 5S takes a long, long time. He said months; I said it is never done. Read more…
A lot of people register on my site to get access to the wide range of free Lean information I offer. Some of the organizations they work for are easily recognizable as Fortune 500 companies. But many of the visitors to my site come from companies that are not as Read more…