People should not be standing watching machines or pulling levers. They are far more intelligent than that. Give them jobs that use that intelligence and sever their ties to machines. Focusing on this premise, that workers are more than just machines, shows great respect for people, one of the central Read more…
Scalability is the ability to easily ramp up or down to changing requirements. The term is in common use in information technology, specifically in reference to the ability of a system to grow to accommodate increasing traffic. In a continuous improvement sense, it is the ability of a process to Read more…
Special cause variation is one of the two main categories of variation. Common cause, the other type, is the consistent, recurring fluctuation within a system, sometimes referred to as “noise”. Special cause variation, in layman’s terms, are the spikes that are caused by problems outside of those that regularly affect Read more…
“SMART” is a commonly used mnemonic device that helps you set effective goals. SMART stands for… Specific Measurable Attainable Relevant Timely Detailed Explanation of SMART Goals Specific: Goals should be well-defined and unambiguous. The person or group the goal is assigned to should also be specified. Measurable: There has to Read more…
Soft savings are the intangible benefits of continuous improvement. Contrast this with hard savings which are those that can be directly pointed to as a line item on some sort of financial record such as a receipt or an invoice. Soft savings include things like reduced frustration, improved job satisfaction, Read more…
SWOT analysis stands for strengths, weaknesses, opportunities, and threats. It is a structured approach for assessing a project, new business venture, ongoing concern, or similar situation. By itself, SWOT analysis has limited utility. It has much more value when used with a purpose, such as a product launch, an annual Read more…
Schedules are an important part of a continuous improvement culture. Daily schedules are used for communication and coordination as well as to highlight problems and improvement activity. For example, many teams start the day with scheduled time to get their work areas checked out and ready to go. They also Read more…
The simple definition of a skill is the ability to do something well or having a particular expertise in an activity. In typical organizations, the set of skills required by individuals tends to be fairly narrow for frontline employees and leaders. For the most part, they are asked to do Read more…
“Shop floor” is a generic term used to describe the work areas where production is done. The terminology is important because there has been a migration of Lean from the shop floor to office, healthcare, and other service environments. Because there are differences in the way some tools are applied Read more…
Supervision is the act of providing oversight to people or processes. The amount of direct supervision required is generally inversely proportionate to the structure of the operation. What that means is simply this: if you have strong processes, people have less of a need for supervisors telling them what to Read more…
Staffing in a Lean organization is a bit different than it would be in most other companies. First of all, in general, a Lean organization will need fewer people to do the same amount of work that is done in a non-Lean company. But there is more to it than Read more…
Solutions in a Lean environment tend to be temporary. The rationale behind the statement lies within the term “continuous improvement”. Any new process you develop, by definition, will eventually change. “Solution” implies that a problem is solved once and for all. The two terms don’t play nice together. I don’t Read more…