You aren’t sure what to do when a problem halts production.

Production glitches and line stops are a fact of life. The better your team gets, the less frequent and shorter they stoppages are, but they will always occur. Even great teams are constantly working to make processes better. Sometimes, this is done by removing safety nets to see where the system breaks.

Regardless of why it is happening, though, when work stops, many people have to quickly decide what to do until the line is moving again.